Conversational AI
Configure conversational assistants for customers and internal teams, grounded in approved information and connected to useful actions. Define the audience, supported questions, and tool permissions, with clear boundaries for what the assistant can do. Evaluate conversation quality and configure a reliable human handoff for situations that need judgment.
Capability features
- Customer support and internal knowledge assistants
- Retrieval grounded in approved business content
- Tool connections, conversation evaluation, and human handoff
Give people a simpler way to get help while keeping your expertise and standards at the center.
Configure your workflow
Configure a clear purpose
Define the audience, supported questions, tone, and situations that require a person.
Connect trusted sources
Connect approved content and tools with appropriate permissions, then test the assistant against realistic questions and difficult cases.
Evaluate and refine
Use configured controls and ongoing review to monitor conversation quality, unanswered questions, and handoff behavior.
One governed product environment
Connect the relevant sources and systems, configure this capability within your workflow, and define evaluation criteria and human review points before deployment. Keep permissions, quality checks, and ongoing feedback visible as the workflow evolves.
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Explore how Riomha combines language, vision, automation, predictive intelligence, and human oversight in one AI platform.